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Mobile Product Re-Ordering SaaS Solution



Mobile Barcode Scanning System for Sales Reps to take Orders in Real time via GPRS

Problem

It is 2010 and your sales reps are still taking orders with pen and paper!

Your competitors are using mobile computers and look a lot more professional and deliver their orders faster and with nearly no errors.

 
Solution
 
Give your sales reps a mobile computer (with built in barcode reader, mobile phone, Windows Mobile) and implement a SaaS (Software As A Service) web based application that provides you with real time access to the data that they have collected while out on the road. No more uploading and downloading CSV files to and from the mobile device at the end of the day or week.
 
 
What You Need:
 
1 x Pay by the month subscription to our online SaaS solution (Product Re-ordering System)
1 x Handheld mobile computer for each sales representative
1 x Mobile phone plan with GPRS (data) for each sales representative
1 x PC or laptop at your head office that is connected to the internet
 

PC connected to broadband internet with mobile devices connected via GPRS 

 

Project Name

Product Re-ordering System (PRS) for Sales Representatives

 

Project Summary

Sales representatives visit customers to replenish low stock products.

The sales reps need the ability to capture this information in an electronic format so that it can get into the ERP system at head office quicker, with less errors and human resources. 

 

Requirements

Easy to use for your sales representatives.

Captures the data you need in a format that can get into your ERP system (SAP, Pronto, JD Edwards, Baan, etc) easily.

 

Current System

Sales rep calls on the customer.

The rep gets a re-order sheet and fills in the customer details, a purchase order number and the date.

They go around the store and on the re-order sheet write down the barcode or part number and the re-order quantity.

At the end of the day these forms need to get back to head office (by post, fax) or are collected and sent in at the end of the week.

At head office someone has the task of taking each form and entering in all that data by keying it into your ERP system to create an order for the warehouse to pick.

 

Problems with the Current System

There are a variety of problems and issues with the current manual pen and paper system.

1. The sales reps have to write down part numbers and counts when there is a barcode already on the product.

2. Hand writing onto a form is alot slower than scanning a barcode. To write down a 13 digit barcode number will take someone at least 8 seconds.

Try it for yourself. Find a retail product such as a can of soft drink or a box of tissues and grab a pen and paper. Go online to  http://online-stopwatch.en.downloadastro.com/tools/ and time yourself. Try and write neatly since someone else is going to have to read your hand writing to key it into SAP later.

Scanning a barcode takes less than one second and is 100% accurate.

3. There is a time delay from completing the form to getting it back to head office for someone to process.

This time delay means that the lead time from placing an order to actually receiving it may be a week or more.

4. Once the form arrives back at head office, someone has to key the data into the ERP system. They say that the best typist will make 1 keystroke error in 300. The operator has to first read the handwriting (or work it out) then key in what they have worked out. It is possible that fatigue and the repetitive nature of the task that errors could creep in that may go unnoticed. 

Keying in '0600847440' instead of '0600848440' could be a costly exercise. Hard to spot the error: should be an '8' but they accidentally typed a '7'

These are the two records from your data file.

0600847440 - widget x                               
0600848440 - widget y

Let's say that no one noticed the typing error and we ship a pallet of these items to the customer instead of a small box of parts. The customer will be unhappy since he didn't get what he ordered that was urgently needed for his client. Now you have to pay for freight to get the goods back to your warehouse and to send the correct order, wasting valuable time, resources and money and possible damage to the client relationship.

5. Due to the nature of data entry into your ERP system, orders come into the system staggered (as they are keyed in and as one big lump at the end of each day or in the morning) which means the warehouse is picking orders as they happen instead of working on more data to streamline picking and group orders. * I am only speculating on this point and will come back to this later on.

 

Possible Solutions

There are a number of alternative ways to capture this data and improve this process.

1. Batch data collection

  • DOS based terminals - second hand equipment
  • Windows based colour screen batch terminals

2. GPRS internet based real time solution

3. Do nothing and continue to use pen and paper 

 

 

Solution 1.1 - Batch Data Capture using Old Technology

Batch data capture means that data is collected and at some point in time all data in the device is downloaded to a PC or laptop, typically as a text file. 

There is a range of second hand equipment available that allows you to perform this task. Back in 1995 to 2005 most of our data capture solutions involved a batch DOS based terminal such as the Symbol PDT3100 and PDT6100 Series.

Using a PC a CSV file of 'part number', 'EAN barcode', ' description' would be uploaded to the PDT.

The sales rep would use the PDT3100 during the day to capture the re-ordering data.

At the end of each day upon returning to a PC (at home or at the office) they would download the data from the PDT to the PC. This file would then have to be emailed back to head office for someone else to import into the ERP system.

 

Solution 1.2 - Batch Data Capture using Current Technology

There is a wide variety of Windows based mobile devices available today that have a built in barcode scanner that could be used as a batch data collection terminal. A similar process to the PDT would have to be employed and text files need to be imported into the device and exported and copied from the device to a PC or laptop.

 

Advantages of a Batch Solution

Devices are usually more focussed to only one task.

Typically cheaper than a wireless solution in terms of the cost of each unit.

 

Disadvantages of a Batch Solution 

Each sales rep has to get the master product file, customer file (and any other reference files needed) via some method, i.e. via email, and import the file(s) into the mobile device application.

For example, importing a product master file with 5000 records would take about an hour or two to import and index on a PDT3100.

Someone at head office has to be in charge of creating the file(s) and sending them to all sales reps. There is no guarantee that each sales rep will keep their mobile device up to date on time.

For example, if each sales rep has to download their data at the end of each day, depending on how many records they have collected, exporting and transferring the data could take a few minutes to maybe an hour. After the file is transferred from the PDT to the PC they have to email it to head office.

Someone at head office is going to get a whole bunch of files to process in the morning. They will have to save each file attachment and then import it into the ERP system.

The biggest disadvantages of a batch system are:

  • potential for loss of data if the device goes flat or is erased accidentally
  • data is coming into the ERP system at the end of each day or whenever the data is downloaded and sent via email so you incur delays in being up to date and a risk that a file is missed
  • if the sales rep is out on the road and accidentally deletes the master files or their device goes flat all data in RAM will be lost and they will be unable to capture new data

 

Cost of Running a Batch Solution

How much time is required for one person to export the product master file or the customer file and email it to all sales reps?

How much time will it take each sales rep to set up their equipment to load the files into their mobile device?

If you plan to get sales reps to download their re-orders each day, how long will it take them to setup the equipment and export and download the file and email it? Remember when people get home after a long day and if they have kids etc, this becomes another chore for them and brings work home.

 

  

Solution 2 - Real Time Data Collection 'Software As A Service'

SaaS is a new way of delivering software. There is no software to buy, install or maintain.

The software application is available online, all day, every day from any PC or laptop that has Internet Explorer and is connected to a fast broadband internet connection.

Via the web browser you log on to 'ScanTrack Systems' and can view your products and review the orders that have been captured by your sales reps. Now you will have one central place to maintain your products, customers and any other reference files.

Your sales reps will use a mobile device that is connected to the online database via the GPRS network. There is no data to download to the hand held device. As long as it is charged and connected to the GPRS network all data will be sent to and from the database in real time. As an order is taken it is immediately saved record by record to the online database.

 

Advantages of an Online Solution

No data to upload from the host system to the mobile PDA's.

No data for the sales reps to download from the PDA to a PC or laptop and then email back to head office.

Head office processing and management of the system is simplified.

If the mobile device is lost, stolen or damaged no data is lost. If the device was stolen or lost, no one will have access to your product or customer data either. The user log in can be deleted from ScanTrack Systems so there is no chance someone could guess the password and access the system. 

There is no software for you to install or maintain and your IT department doesn't have to worry about anything.

We don't charge per user and there are no license keys or security dongles to worry about. Unlike traditional seat based licenses that are specific to a particular PC or laptop, our software can be used on any computer anywhere, anytime. You can sit at home and review orders online at 2am in the morning if you so desire.

 

Advantages for Sales Representatives

For the sales rep, their job is going to be made simpler with less paper work to worry about. They don't have to check emails to upload new data files to the device before they leave home in the morning. At night when they get home from a busy day they can spend more time with their kids or partners instead of having to download files to email back to head office.

Another advantage is that while they are with the customer they are now presenting a hi-tech image to the market place that your company is embracing mobile technology. The sales representative will now know that when they leave the customer, his re-order is already back at head office and on the move meaning that the products ordered can be picked, packed and shipped sooner.

Ultimately, if the sales rep can capture the data faster and with less errors they should be able to visit more customers per day. For you this should translate into more productive staff, more sales gathered per day per rep and should provide more profit and faster stock turns.

 

Advantages for Your Customers

No one likes to lose a sale, especially because you ran out of stock. Most customers when they have made a decision to buy want the goods then and there. And if they can't get it will either go to another store or buy a different brand. 

If your customers have stock instead of an empty shelf, they will be more profitable and happier.

Reviewing some information from Symbol (Motorola) online from 2006 I found this:

"$69 Billion (yes, Billion) in lost revenue* due to out of stocks"

* Retail Out of Stocks: A Worldwide Examination of Extent, Causes and Consumer Response, Emory Univ, Univ. of St Gallen, and Unvi. Of Colorado, 2002

To read the pdf click here.

 

Disadvantages of an Online Solution

The sales rep can't work in areas where there is no GPRS coverage. It is possible to tell that there is no network coverage and go into a mode where data is stored and later sent to the database when a connection is available.

 

Cost of running an Online Solution

GPRS data mobile phone plan - or add the GPRS data to your existing phone plan.

 

 

Barcode Datalink - Our ScanTrack Systems SaaS Solution

Barcode Datalink is offering you a complete solution: hardware, software, support, training and an ongoing business relationship. 

You are buying more than just some hardware and software. Hardware is an expensive paperweight without the right software. You are buying Barcode Datalink's experience, knowledge and commitment.

Ultimately what you are buying is a project that works and provides numerous benefits to the business.

 

Software Components

What is the SaaS solution? 

Barcode Datalink has our own dedicated servers that are hosted at Ico. www.ico.com.au

ScanTrack Systems (STS) is our web based software as a service solution that is accessed via a web browser on a Windows PC or laptop. Using Microsoft Internet Explorer you can log onto STS anytime from any PC in the world that is connected to the internet via a fast broadband connection.

Using the web browser your staff will be able to:

  • add/edit product information
  • import a product master file, product part number, EAN/UPC barcode, description
  • add/edit customer
  • import a customer master file, customer ID, customer name
  • add/edit users
  • see re-orders that have been done on any particular date
  • export the data to a text file: part number, quantity, customer id, customer purchase order number (we can change this to suit)

 

Mobile Data Capture Application

While office staff will access STS via a web browser on a PC or laptop, mobile sales representatives will access the database and create new sales re-orders on a handheld mobile computer that has an in-built barcode scanner and GPRS. One alternative that Barcode Datalink recommends is the Motorola MC55 mobile computer.

The main screens on the Windows Mobile 6.1 MC55 would look like: 

Login Form to ScanTrack Systems on the Motorola MC55 GPRS mobile barcode scanner Main Menu Form to ScanTrack Systems on the Motorola MC55 GPRS mobile barcode scanner

Order Header entry form - scan the customer code or key it in - then enter in the customers purchase order number Order item screen - scan in the part number, then key in the count to re-order    

 

Sales reps will log on with their user name and password. Once logged on they will turn up to a customer's store and tap on 'Take An Order'.

(We can rename buttons and implement a colour scheme that matches your corporate identity if you like)

The first thing the sales rep will have to do is:

  • enter in the customer code, (they could scan a barcode label at the customers store) or search for it from a list
  • key in the customer purchase order
  • notes field - optional - add some comments

Once the 'Sales' header record has been created the sales rep scans the product that they need to re-order.

If the barcode is found, the Part Number and Description is displayed.

The sales rep then keys in the quantity to re-order.

The record is then saved instantly to the online database in real time over the GPRS network.

The sales rep will have the ability to review the order and edit the quantity or delete a record if someone changes their mind.

When all the items required have been re-ordered the sales rep can finish the order and return to the main menu. The order status is changed from 'being ordered' to 'ready for export'. 

Here is a demo of the application running on a Motorola MC55 mobile computer. To make the video I had to connect it to my wireless network so the response time is alot faster than if it was via the Telstra GPRS network. This video has sound and is 3:32 minutes long. 

The data being checked is online at the moment and the records added have been saved in real time to the database. 

 

In our online SQL database accessed via a standard web browswer, you can see your one header sales record in the sales screen.

Click to see a larger picture - this is the data we scanned in saved to the online database 

 

If your customer sites have Wi-Fi networks in place and they allow you to connect to them, you could use that instead of GPRS. It will be faster and remove the GPRS cost. The MC55 will automatically connect to the network once in range if the connection has been saved previously. Or it only takes a minute to connect to a new network. All you need is the encryption type, the key and it is preferable if they have DHCP running so you can get a free IP address. 

 

Hardware 

Barcode Datalink has a range of mobile computers that would suit this task. Since 1991 Barcode Datalink has been specialising in Symbol scanners (now owned by Motorola since 2006). Motorola mobile computers are designed for mobile applications and the one device has everything 'built-in'.

The Motorola MC55 is one option that I would recommend.

Motorola MC55 mobile phone with GPRS and barcode scanner - all in one unit 

The MC5574 is a mobile phone and has a 1D (single line laser beam) barcode scanner built in. To keep costs down I would suggest the version without the in-built colour camera. You have two choices of keypad: numeric or qwerty

Motorola MC55 numeric keypad Motorola MC55 qwerty keypad 

The MC55 also has Wi-Fi built in. The operating system is Windows Mobile 6.1 Professional.

Read my MC55 review

MC55 Review 

 

For each sales rep I would suggest the following:

1 x MC55 with mobile phone, barcode scanner, (no camera) - includes 1.5X battery pack

1 x Single Slot Cradle Kit with power supply & power cable, USB cable

1 x Spare 1.5X 3600 mAh battery pack

1 x Auto charge cable for use in a motor vehicle

1 x 'Service from the Start' 3 year comprehensive coverage

 

Motorola MC55 mobile phone with barcode scanner & qwerty keypad Motorola MC55 single slot cradle kit includes power supply & USB cable Motorola MC55 1.5X large battery 3600 mhA Motorola MC55 Auto Charge Cable - charges from the cigarette lighter

 

The single slot cradle kit could be set up at home and when they get back at night all they have to do is place the spare battery in the rear of the cradle to charge and the MC55 into the front of the cradle. That will charge the battery that is in the device.

The auto charge cable could be used in the car during the day to charge the MC55 just in case.

Options:

Rigid Holster with belt swivel

Motorola MC55 Rigid Plastic Holster with Belt Swivel Clip

Soft Carry Case with Belt Clip

Motorola MC55 Soft Holster with Belt Clip  

The case that I use to carry my MC55 around is actually from the Motorola MC3000 series scanner. I prefer this holster since it has an elastic strap to keep the MC55 in the case. Includes a swivel clip.

MC55 in an MC3000 series holster  MC55 in an MC3000 series holster - rear view 

 

Support   

Barcode Datalink provides full support for the solutions we provide. We are always just a phone call away to get things sorted out when you have a problem.

Software Support

We have completed extensive testing of our web based application and our mobile data capture software. If there were a bug or problem we fix it as quickly as possible. In the future, any improvements or changes are done online and are available as soon as we upload the new code to the live server.

For the mobile application, the user can install the new program wirelessly over the internet via GPRS or Wi-Fi. Simply open a web browser on the MC55 and go to our website link to load the new CAB file.

Barcode Datalink provides software support using:

1. Gotomeeting.com - over the internet we can see your PC screen and take control remotely to talk you through a question or issue

2. Pocket Controller Pro - from Soti.net - this software allows us to see the MC55 screen from here via Gotomeeting.com. We can actually take control of the MC55 and guide you through an issue or question.

For more information, click:

Gotomeeting

Pocket Controller Pro

  

Hardware Support

Barcode Datalink supplies our Motorola hardware with a three (3) year warranty, not just a 12 month warranty. This means that for the next three years you know what your total cost of ownership is going to be. 

Please have a look at this page which explains the Motorola 'Service from the Start'. 

Motorola SFS 

 

Training

Barcode Datalink can provide onsite training.

 

Online Training Videos

For all our SaaS solutions we provide online training videos. These are available 24/7 for your staff to review at anytime. All videos are under five minutes long and cover a specific topic.

 

Technical Issues

ScanTrack Systems is developed in C# in Visual Studio 2008 using technology from Visual Web Gui. www.visualwebgui.com

The mobile application for the MC55 is also written in C# and uses web services to talk wirelessly to the online Microsoft SQL Server database.

 

Common Questions

How long has STS been online?

We started developing and deploying SaaS solutions in January 2008. Our first customer is still using our STS-WMS SaaS solution to manage his inventory.

How safe is my data?

Your data is secure and the SaaS is hosted at Ico. Visit www.ico.com.au

Is the SaaS solution always available?

Yes. Ico guarantee a 99.999% uptime.

How often is the data backed up?

We perform daily backups of the database.

 

Other Hardware Options

This outline covers the Motorola MC55 mobile computer. Why did I choose this model? A combination of price/performance and having used the device myself for several months now.

The barcode scanner works great and is easy to use with one hand once in scanning mode. In your case, once the order details have been entered in, the user just has to scan a barcode and key in the quantity.

With the numeric keypad it is easy to scan a barcode with the yellow centre scan trigger, (the cursor will jump down to the next prompt, so long as the barcode is found), then key in the quantity with your thumb. Scroll over the keys to see tips on how to scan and type.

Motorola MC55 numeric keypad Centre scan trigger Use your thumb to key in the quantity Use your thumb to press the Enter key

Press the 'Enter' key and the record will be saved and the cursor will jump back to the part number prompt ready for the next scan.

 

Other Mobile Devices with built-in GPRS and barcode scanner

Motorola MC75

Motorola MC75 3G mobile computer

The Motorola MC75 is the next model up from the MC55. It is larger in size and is Telstra approved. The MC75 costs more as well and while it is a premium product I don't feel you will use it to its full potential.

 

M3-Sky from Mobile Compia

M3 Sky from Mobile Compia

This mobile phone/computer is also Telstra approved just like the Motorola MC75. The M3-Sky is made in South Korea by Mobile Compia.

Obviously Motorola has competitors and you may wish to investigate those options for yourself. Barcode Datalink doesn't sell every brand, although we can provide a number of models from other manufacturers, we prefer to specialise in Motorola as we feel they are a superior product and we have 20 years experience in their products and always carry stock and demonstration equipment.

 

What We Don't Recommend

Quite often we get asked 'Why can't we use a mobile phone and connect a barcode scanner to it via Bluetooth?' such as a Palm Treo or something similar. Or why can't we attach an SD card barcode reader or a sled barcode scanner such as the Grabba to our phone?

 

 

Well, you can try if you like. Feedback from customers has been that while the idea sounds good in reality it's a pain and never works as expected. There are several issues.

1. You are connecting two different devices together. With the Grabba they physically lock together. Bluetooth you have to make a connection first.

2. If you have a phone and a Bluetooth scanner, you have two things to carry, charge and maintain.

3. With the Grabba sled above, you have to get the sled software to send the barcode data to your application and in the past I personally found it temperamental and annoying when things didn't work. Sometimes it worked fine, other times you wasted time resetting the devices to get it to work again. And there was no apparent reason as to why it worked sometimes and then stopped working.

4. If you drop that device it is likely to split in two.

5. The ergonomics isn't the best.

6. If you have problems with it, who are you going to call? The mobile phone provider or the barcode sled provider. Both will blame each other and you will be left in the middle with something that doesn't work as easily as you were made out to believe.

In the end you will give up on it and by something like the MC55 (or similar) which you should have purchased in the first place.

 

The Next Step - How to get it right

Barcode Datalink will work with you to define the data we are starting with, the data we are going to collect and the output once that data has been captured by your sales representatives.

To make sure that this project is a success we are going to show you the hardware that we have to offer. Usually we like to get management together with the actual end users and go over the reality of what happens out in the field.

It is important to involve the end users upfront as they can make or break the project. If you sit in a boardroom and get sold some gear by some slick salesman who does you a great deal, but never consult your workers you may face a revolt in that they won't use the equipment or sabotage it, or they might complain about it every day. This makes you look bad as well for implementing a sub-standard solution.

We need to consider what they currently carry with them.

They all lead busy lives and probably have families, kids and other commitments.

If we can empower them to do their jobs more effectively and reduce paperwork they will be more productive and happy.

Not everyone is technical or computer savvy so a solution that has less 'moving parts' and is easier to use so will require less IT resources to keep running.

Proper training and a phased implementation plan is essential.

 

Testing a Demo Program in Real Life

Barcode Datalink can provide a simple application to trial out in the field with one mobile computer that you like. This way we can obtain user feedback and cover any issues we might have missed in our discussions.

Our goal is to provide your sales representatives with equipment and a software solution that they want to use. You want to hear your sales reps saying that they can't live without it. Not that 'they gave us this rubbish equipment that sometimes works. It slows me down and I hate it'.

Trying before you buy will ensure you get your staff on side and choose the right solution that will get used.

 

Backup & Disaster Plan

What happens if the sales rep goes out one morning and the device won't work, is flat, won't connect to the GPRS network?

Worst case will be that one person is back to using pen and paper for the day.

 

Time - which is Money

This is the hard part. Trying to work out what a solution costs to run and maintain. It's easy to say a batch solution for X number of sales reps will cost $x and an online solution will cost $y. You get X scanners, X cradles, 2X batteries and some software.

But that is not the true cost. Lets assume 15 sales reps and one office staff member for this case study.

Obviously I am biased and prefer SaaS solutions, regardless, let's try and work out what running a batch solution is going to cost you. You will have to fill in the figures yourself but here is a guide:

1. On average, how many customers does a sales rep see in one day? Or per week?

2. The average order has how many line items on it? (products and quantities)

3. How long does it take to write down the average order? (record the part number, write down the quantity)

4. How do the order forms get back to head office?

By fax? How long does the person have to stand there guiding the forms through the fax machine? What do those calls cost? What if the paper jams?

Post? how often and what is the postage?

Other? courier?

5. When the order forms return to head office how many people have to sort them out? How long does that take?

6. Each order has to be entered into SAP. How long does the average order take that person to process?

How many staff key in orders?

What are they costing you per hour?

How many hours per day do they work?

How many days per week?

What amount of keystroke errors do they make?

7. With a batch solution in place, head office is going to have to export data and email it to 15 sales reps.

How long is creating the file going to take and attaching it to a group email? 5 or 10 minutes?

How often does your data change, i.e. add new products or customers, so that a new email has to go out to all the sales reps?

8. Each sales rep is going to have to save the attachment and load it into a batch scanner. 15 people doing this:

How long on average is it going to take them to:

  • turn on their laptop
  • save the attachment
  • copy it over to the batch scanner
  • import the file
  • test and make sure it loaded correctly

Let's say that it takes each person half an hour to complete this task. 15 people x 30 minutes = 7.5 hours assuming none of them call IT for help.

If they call your IT department for help, what is an hour of IT's time cost?

9. At the end of each day when the sales rep gets home they have to download the data that they have collected and email it to head office.

Again, 15 people every night, let say they take 15 minutes to do it, is 15 people x 15 minutes = 3.75 hours

10. 3.75 hours per day x 5 days a week is 18.75 hours a week just to download and email the files.

11. At head office, someone is now going to expect 15 files every morning to process and load into SAP.

From each email they will have to save the attachment to their PC and then go into SAP to import the file.

Let's say each file takes 5 minutes to process. 15 files x 5 minutes = 1.25 hours

5 days a week is equal to 6 hours and 15 minutes 

 

Let's look at a typical week: assuming 15 sales reps

So let's say that each sales rep has to update their batch scanner once a week with new products and customers: 7.5 hours

Each sales rep downloads data each night: 18.75 hours

Head office processing the files: 6.25 hours

That is a total of 32.5 hours assuming no one has any technical problems.

What's a reasonable hourly rate with overheads for a typical staff member? $30.00 per hour? If so, the cost per week to run this solution is $30 x 32.50 = $975.00

Which is $50,700.00 per annum, which excludes costs for:

  • postage
  • time going to the post office or post box
  • faxing
  • time standing around faxing (these 4 points refer to the current pen and paper system)
  • data entry errors
  • costs associated with data entry errors like additional freight charges for sending the wrong goods and getting them back
  • unhappy customer (impossible to measure)
  • IT support

An online SaaS solution we are only left with exporting the data straight out of the SQL database and importing it into SAP when you are ready. Another option is to automatically export data at predefined intervals, such as every hour or two, for sales orders that are 'ready to export').

Of course the SaaS solution will incur GPRS charges but you can buy an appropriate plan to minimise those costs. As programmers we will try and minimise the amount of data sent back and forth to reduce costs.

I hope that this helps guide you to working out what each solutions really costs besides the cheque you sign to buy some equipment. Use your own numbers and dollar values and see what you come up with.

 

Need to Print Receipts

You can connect a Zebra bluetooth receipt or label printer such as the QL or RW series to the Motorola MC55 and print receipts while you are with your customer.

Zebra RW220 mobile receipt printer with Bluetooth 

Barcode Datalink can even package all the equipment into a foam lined aluminium suit case to protect the equipment with room for spare batteries and receipt rolls or labels.

Aluminium case with foam cut to suit the equipment you need to carry and protect 

 

To meet or discuss this project further or to get a proposal please contact Barcode Datalink on (02) 9636-5299.

Contact form for Barcode Datalink 

 

In Conclusion

A reference site that you might like to call: Paslode who implemented our SaaS DataDot solution in January 2010. You might also like to consider putting DataDots onto your higher value products. Read more about this solution here.

DataDot Serial Number Tracking SaaS

Also, to see how mobile computers can help in your warehouse, read our SAP case study:

SAP Motorola Case Study