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ScanTrack Systems · our own software, from 2008

ScanTrack Systems, and what happened to it.

Our own hosted stock system, written in 2008 and run for customers counting, receiving and picking every day. Two businesses are still using it. Nothing has been added to it since 2018, and this page says why plainly rather than quietly retiring the name.

If you are here because you used to log into it, or still do, the short answer is at the bottom: the counting half has been rewritten for Android and is available now, and the rest is being written.

What it was

A stock system with a portal and a handheld.

Ordinary now. Not in 2008, when the alternative for a mid-sized warehouse was a spreadsheet and a clipboard, or a six-figure module bolted onto an ERP.

On the floor

Windows Mobile handhelds

Symbol and Motorola MC9100 and MC9200 guns, the same machines we sold, fitted and repaired. Scan in, scan out, order picking, and a stocktake when it came round. The device held the work and sent it up.

In the office

A web portal, hosted by us

Stock visibility without walking to a shelf, on a dedicated server in North Ryde that cost close to $1,000 a month to keep running. Customers paid a monthly subscription and used it daily, which is a different thing from software that gets opened at audit time.

The peak was before 2017. A good number of businesses on monthly subscriptions, using it as the system of record for what was on their shelves. It is the reason this business can say it has been counting other people's stock for decades and mean the software as well as the scanners.

The honest version

Nothing was added to it after 2018.

01

Windows Mobile ended, and we were late

Microsoft stopped supporting the operating system the handhelds ran on, and the devices themselves stopped being made. The right move was to rewrite for Android. We did not do it then. That was about eight years later than it should have been, and there is no version of this story where that was somebody else's fault.

02

Development stopped rather than the product

There is a difference and it matters to anybody still using it. ScanTrack was not switched off, broken or abandoned mid-job. It was frozen: no new features, no new customers, and no pretending otherwise to the ones already on it.

03

Two businesses are still running it today

We hosted it until 2024; the two still on it moved to a provider of their own and run it as it is, happily. Software that old still doing the job every day is not a failure — but it is also not something we would sell to somebody new, and we do not.

What replaced it, and what did not

The counting half is done. The rest is being written.

This is the part worth reading carefully if you used ScanTrack, because what you can have today is narrower than what you had.

Rewritten

Stocktaking, on Android

Stocktakes Online is the counting half, rebuilt for current Zebra Android handhelds instead of Windows Mobile ones — a wireless scanner and a portal, hosted in Sydney. It is sold per stocktake rather than per year, because most businesses count once or twice and should not pay for the other eleven months.

Still being written

Receiving, putaway and picking

ScanTrack did these every day and Stocktakes Online does not. It counts, and that is all it claims. The rest is being built as a new ScanTrack — close to finished, and meant to do a range of mobile functions rather than only a count.

Counting is available today. The wider system is not, yet. Those are two different answers and they are worth not blurring. Stocktakes Online is finished and working, and can be bought or hired now on the terms set out on its own page. The new ScanTrack is close, and there will be more to say once it is done — no date is claimed here, because a date on an unfinished thing is a promise somebody else has to keep.

If you ran ScanTrack and want to know what your setup would look like now, that is a conversation rather than a quote. The counting we can do this month. For the rest, tell us what you used it for and you will hear first when it lands.

Used to run ScanTrack? Tell us what you used it for.

Counting, receiving, picking or all three — the answer decides whether there is something for you today or later this year, and we would rather tell you which.