If you already own one
The printer you already have is part of this.
Most of the printers we are asked about were bought before the
person asking started the job. They are still running, they are out of warranty, and the
question is never which model to buy. It is one of these three.
“Can I still get a printhead for it?”
Mostly yes — and the honest answer is different for each machine, which is worth
knowing before anybody quotes you.
The industrial lines are well supplied, and they are worth seeing written out, because a
row of names turns out to be one machine growing up. Four inch: the Z4M,
discontinued in March 2004; the Z4M Plus — quicker on a complex label, more
memory, more ZPL II — discontinued in January 2008; then the ZM400, then the
ZT410, and now the ZT411. Six inch runs the same way: the Z6M, then
the ZM600, then the ZT420, and now the ZT421. Printheads for most of
those are current parts, and a 105SL or an S4M likewise. A 170Xi4 is
still obtainable through a Zebra partner; an older 170Xi3 we would have to check
for you.
The Z6M is the one that has genuinely run out. Zebra does not make that printhead
any more, so what you can buy is an OEM printhead rather than a genuine Zebra one.
We will say so before you buy it rather than after — that is the difference between
the right part for an old machine and a part somebody sold you as something it was
not.
What we need is the number off the plate, not the name the office uses for it.
The printheads page lists what we hold and takes the model and
the symptom — a white line down every label is a different answer from faint on one
side.
“Is it worth repairing, or do we replace it?”
This is arithmetic, and it is arithmetic we will do out loud rather than guess at. A
printhead plus labour, against the price of a machine that is faster, quieter and still
supported. Sometimes the repair is obviously right — a good industrial printer with
one worn part has years left in it. Sometimes it is not, and the honest answer is that you
are about to spend half the cost of a new one on a printer that will want the other half
next year.
What decides it is rarely the printer. It is how many labels a day it prints, whether
there is a second one beside it when it stops, and what a stopped line costs for an hour.
Service and repairs covers what we do and what it costs, and
a service call can be booked without ringing first.
“What replaces a Stripe, or a Z4M?”
The ZT411 — but not always, and the exception is worth a minute. A
Zebra Stripe from the nineties and a Z4M from the two-thousands were both four-inch
industrial machines built for volumes a modern desktop printer handles without noticing.
Plenty of the work those printers were bought for now runs perfectly well on a
ZD421 at a fraction of the price, because
the volume that justified an industrial machine in 1998 is not what it turned out to
be.
If the volume genuinely is still there, the
ZT411 is the direct descendant, and the
six-inch answer is the ZT421.
Three questions before anybody quotes: how many labels a day, what they are printed onto,
and whether the ribbon and stock you already buy still fit. The last one catches people
— a new printer that wants a different core size quietly changes what every future
carton of labels costs.