An MC9400 is 743 g and comes only as a gun, so the fair comparison is the gun MC3400 at 528 g. If you would otherwise have bought the straight shooter at 442 g, the gap is 301. Across a ten hour shift, holstered or in hand, that difference is real and your people will tell you about it by three o'clock.
So the MC9400 has to earn it. On most floors it does not, and we will say so. On cold stores, yards and docks it earns it several times over — and there is one job it is the only answer to.
Neither device is better. They are built for different floors, and the honest way to choose is to start with the floor.
Each-picking, receiving, put-away and stocktakes in an ordinary distribution centre or retail back room. Devices that get dropped from shoulder height, out of a holster, off a trolley.
Lighter, cheaper, and available as a straight shooter as well as a gun — which the MC9400 is not. The MC3400.
Cold stores, yards, ports, docks and manufacturing. Devices that fall off a forklift mast onto steel decking rather than slipping out of a hand.
If your damage reports say dropped from height rather than slipped, that is a durability conversation and not a weight one. And if anything runs below freezing, the choice is already made.
Side by side, and these are Zebra's own figures rather than ours.
Both run Wi-Fi 6E and Bluetooth 5.3, and both take a 7000 mAh battery — the freezer MC9400 takes a 5000 mAh cell rated for the cold instead. On wireless and on battery life there is nothing to choose between them, which is worth knowing because it is where people expect the difference to be.
The hazardous-area version is not sold here. Zebra build a non-incendive MC9400 for Class 1 Division 2 sites — flammable gas, dust or vapour — and it is a North American configuration that does not come through Australian channels. If that is your site, it is a different conversation and not one either of these devices finishes.
The MC3400 gives you three and you live with the choice. This gives you seven, and you can change your mind afterwards.
Two of the seven exist for one reason: what the device is talking to. There is a 53-key IBM 5250 layout and a 53-key VT layout. If your warehouse system is a green screen on an AS/400, or a telnet session against a VT host, one of those puts the function keys where the host expects them and where the operator already knows they are.
Nobody selling from a price list will mention that. It is not a preference. It is whether the keypad matches the system on the other end.
And the VT is the one Zebra does not sell singly. Read the chart above again: every other layout lists a 1-pack and a 10-pack, and the 53-key TE VT lists only KYPD-MC9353VT-10. A ten-pack, or nothing. That is why asking for a price on one comes back empty — there is no one to price.
And the pack is not a bulk discount. It works out at the same price per keypad as every other layout — the keypad prices are here if you want to check. It is a minimum order, not a deal, and worth knowing before you budget a refresh rather than after.
More keys usually means more space between them. If people with larger hands are mis-hitting and re-keying quantities, that is not clumsiness. It is a keypad too small for the hand using it.
The keypad does not change the price. All seven cost the same. So choose it on which one fits the job and the hand — there is nothing to save by picking a smaller one, and nothing to justify by picking a bigger one. It is the one decision here with no money attached to it, and the one people agonise over most.
And if you get it wrong, you are not stuck with it. The keypad is a field-replaceable part — undo it, lift it off, put a different one on. Zebra document the procedure with a video: removing and replacing keypads.
Which changes the shape of the decision. A fleet does not have to be one thing forever. If the pickers want the 34-key and the receiving desk needs the 58, that is not an argument about the order — it is two part numbers and a screwdriver.
The MC3400 has no cold-storage version at all. If your operation lives below zero, the decision was made before you got to this page.
A heated scanner window, a heated touch panel and a battery rated for the cold. Rated to −30 °C, and it gives up a little toughness for it — 2.1 m rather than 2.4 m across temperature.
The heaters are not there to keep the operator's hands warm. They stop the device reaching the temperature where water forms on it when it comes out into ambient air. Condensation is what kills these, and it kills them slowly enough that nobody connects the two.
A Sydney meat wholesaler bought three of these in November 2025 and two more nine months later, after a summer in a cold store. What that looked like, with their name on it.
From Zebra's own manual, on the Heater Control application: Touch Panel Heater (default — disabled). And then, in the same paragraph: “This option should always be enabled for the heater to function properly.”
So a freezer device that arrives in its carton has half its heating switched off. If somebody forwards you the box, nobody turns it on, and you find out the first time a screen fogs and an operator wipes it on a sleeve. Turning it on is on the staging list we work through before a device leaves here — it is written down because it is exactly the kind of thing that gets missed.
One combination does not exist. There is no cellular freezer device — not on the MC9400 and not on the MC3400. We checked every part number in both ranges. If you need 5G and cold storage, that is worth knowing now rather than after a purchase order.
Two of them — 16 MP facing away from you and 8 MP facing back. They are not on every MC9400, and the part number is the only honest way to tell.
Zebra's own reference guide is plain about it: “The front camera, rear camera, camera flash, and NFC antenna are available only on premium configurations.” A marketing sheet elsewhere says cameras come standard across the series. They cannot both be true, and the part number agrees with the reference guide.
Read the scan engine letter. P and R are the camera builds — the same engines as J and M with the cameras, flash and NFC added. Everything else has none of it. The full key to reading a part number is further down this page.
The hardware is enabled and nothing ships that uses it, so a new device shows a Camera entry in Settings with no application holding the permission. That is not a fault. Zebra's guide says to install the native Google camera application, which these GMS builds can do straight from Play.
Do not grab any camera app off Play. Third-party ones bind to DataWedge Profile 0, where scanning is on by default. The Google app uses a hidden profile that parks the scanner while the camera is open. A third-party app lets both run at once and, in Zebra's words, “will have a direct impact on image quality”.
So what is it for? The honest answer is that in most Australian warehouses, nothing — and it adds cost to every unit. The one use we keep coming back to is a damaged carton during a stocktake: the count is already being done on the device, the stock has to be written off anyway, and a photograph taken at the rack is worth more than a description typed an hour later at a desk.
We have one here and are still working out how far that goes. When we know, this section will say so — including if the answer turns out to be that it was not worth the money.
The prices below are the configurations we hold or can get quickly. Anything else — another build, a quantity, or staging — is quoted, because those move the number.
58-key function alphanumericSE58 — Up to about 30 m6 GB memory, 128 GB storageFreezer build
$4,059 inc GST
In stock
58-key function alphanumericSE58 — Up to about 30 m6 GB memory, 128 GB storageCamera
$3,995 inc GST
In stock
53-key standardSE4770 — Indoor and outdoor6 GB memory, 128 GB storage
$3,795 inc GST
In stock
53-key standardSE58 — Up to about 30 m6 GB memory, 128 GB storageFreezer build
$4,059 inc GST
In stock
53-key standardSE58 — Up to about 30 m6 GB memory, 128 GB storageCamera
$3,995 inc GST
Made to order
53-key standardSE58 — Up to about 30 m6 GB memory, 128 GB storageCellular 5G
$4,059 inc GST
Low stock
Memory is not a decision on this device. Every MC9400 is 6 GB and 128 GB — all forty-two versions of it. On the MC3400 there are three tiers and it is a real choice. Here there is nothing to weigh up, which is one fewer thing to get wrong.
The ones above are what we hold and price. These are everything else that can be ordered, grouped by keypad, because that is the decision.
That is 36 further configurations on top of the 6 above, read from our distributor's catalogue on 30 September 2026. Zebra add and drop configurations without telling anybody, so ring before you rely on a part number here — we read the live catalogue when we quote, which is the only version that is current by definition.
None of these are held here, which is the one thing that cannot go stale on this list. They are built to order: pre-paid, with a real lead time we tell you before you commit rather than after — how buying works has the rest of it.
Including one somebody else has quoted you. Every option is in the code — and it is the same key as the MC3400, with different keypad letters.
MC9401 - 0 G 1 R 6 H SS - A6 │ │ │ │ │ │ │ │ │ └─ keypad │ │ │ └─── memory │ │ └───── scan engine, and the camera where it is called out │ └───────── body: G gun grip, S straight └────────────────── model: MC9401 wifi, MC945B adds cellular 5G (Zebra call it the MC9450)
So MC9401-0G1R6HSS-A6 reads: wifi model, gun grip, SE58 up to about 30 m, with front and rear cameras, 6 GB and 128 GB, 58-key function alphanumeric. Which is one of the ones listed above.
Why this is worth two minutes of your time. Take any quote you have been given, for these or for anything else in the range, and read it. You will see whether you are being offered a camera you did not ask for, the standard scan engine where the job needs the long one, or a different memory tier from the one you were comparing against. That is not a trick anybody is playing — it is usually just a code nobody expanded.
We worked this out; Zebra did not publish it. Or if they did, we could not find it. The key above is read off ninety-six part numbers across both ranges and it decodes every one of them, and it agrees with the scan engines Zebra do document. We are telling you that rather than presenting it as gospel — and -A6 on the end is the region code, so a part number from another market is not the same device.
The same brick, the same gun grip, the same job, under four badges and three company names. If yours still work, nothing here is urgent — but the batteries get harder to buy every year. What replaces what, and what the move actually costs.
If your software vendor also sells hardware, you may have heard that. Software support, the manufacturer's warranty and the staging in between are three different responsibilities. How they actually divide up, and the one question worth putting in writing.
An MC9400 sits in an MC93 cradle, and so does an MC9300 — one rack, both generations, which is the cheap half of a fleet move. Neither will sit in an MC9100 or MC9200 cradle without the charge-only adapter cup, and that gives up the data connection. The full parts list is on the MC9300 page.
$385 inc GST · In stock
Zebra call it 1-Bay and there are two slots. The bay is for the device; the second slot charges a spare battery beside it. That is what makes a two shift day work without buying a second terminal — the battery coming off at three in the afternoon is charged by the time the next shift wants it.
$649 inc GST · In stock
$1,265 inc GST · Ask us
$89 inc GST · Ask us
An MC9300 or MC9400 does not fit an MC9100 or MC9200 cradle. This cup is what makes it sit in one — charge only. No Ethernet, no USB, no comms. Keep the old rack for charging by all means; the data connection is what you lose.
Every part on one page, with the price and what fits what. MC9300 and MC9400 accessories →
Zebra guide MC9400 Accessories GuideZebra · 18 pages · PDF, 2.8 MB · cradles, batteries, keypads and what each one needs to run Download →On its own, a scan is a beep. What makes a device worth buying is what comes off it — and with the right app, what comes off this one is a file every day that says what was checked, what was intended, and who did it. No server, nothing connected to your systems, nothing anybody has to approve.
The long-range engine is what lets somebody check stock they would otherwise have to climb to. The file is what shows whether they did.
The file is written on the device as the work happens, and a month of them says things nobody in the building currently knows — which parts get confused with each other, which steps cause the errors, and how often the answer was already in somebody's hand. Nobody reads a single day's data without a reason to. A month is a different question.
Part & Qty Check is the first one we built. It is in service on the MC3400 rather than this one, which is the point: same Android, same scan engines, and an app written for your process runs on whichever of them suits the job. Custom Android apps is the honest version of when having one written is worth it — and the three cheaper answers that usually win instead.
The device is one price and the app is another, always. Every build is written around one warehouse's part numbers and one warehouse's process, so there is nothing on this page that arrives bundled with software you did not ask for.
Buy the hardware on its own and it is the hardware — same Zebra warranty, same spares, same people answering the phone either way.
Those two answers pick the build and the keypad between them. Add how many, and we can tell you what it costs and what is on the shelf — and whether it is worth us driving out with the keypads so your people can hold them.
